Our Commitment to Exceptional Customer Service For Your Equipment Business
You’re looking for a dealership that understands and anticipates your business needs, giving you timely and cost-effective service to keep you up and running. At Westerra Equipment, our Mission & Vision is to provide an exceptional service experience to our customers.
For us that means offering you a great range of quality products, keeping you up to date on your equipment maintenance and parts orders, and offering timely and efficient service that positively impacts your bottom line.
We call it our G.R.I.T. promise.
G.R.I.T. stands for:
- G: Providing a great range and selection of premium equipment and services
- R: Creating valuable relationships with our customers
- I: Understanding the financial impact to their bottom line
- T: Delivering timely communications and turnaround for optimal equipment uptime
Our knowledgeable staff are available to help you with your next service, sales, parts and rentals inquiries.
We’re committed to listening to our customers, as we strive to continually provide the best customer service experience possible. Here’s what our customers are saying about Westerra Equipment:
“They made me feel welcome and had someone to help me right away.”
“They were very helpful and excellent. We have dealt with them for years.”
“They were very quick, professional and efficient. They have good pricing and sales people. They deliver on time and on budget.”
“The parts staff were very knowledgeable and easy to communicate with.”
We’d love to hear from you! Share your recent customer service experience at one of our dealerships.